1. Controller of your personal data
Partalum S.A. de C.V., domiciled in General Escobedo, Nuevo León, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares, LFPDPPP). For any matter related to your privacy you can write to us at ventas@partalum.com.
2. What data we collect
When you request a quote, write to us through the contact form, or share a requirement with us, we collect the data you voluntarily provide: name, company, email address, phone, job title, and technical details of your project (standard, conductor, voltage level, quantities). Standard technical server data, such as IP address and browser type, is also recorded while browsing the site.
3. What we use your information for
We use your data to respond to your inquiries, prepare quotes, follow up on your orders, and inform you of their status. With your consent, we may send you product information and technical newsletters. We do not sell, rent, or exchange your personal data with third parties for marketing purposes.
4. Cookies and tracking technologies
The site uses essential cookies to maintain session state and security. We may use analytics cookies (for example, aggregate page-view counts) to understand how the site is used. We do not use cross-site behavioral tracking cookies. You can disable cookies from your browser settings; some site features may not work correctly without them.
5. Data retention
We retain contact and order records for the period necessary to comply with our tax and commercial obligations in Mexico. Inquiry records that do not result in an order are kept for a reasonable period and subsequently deleted.
6. Your ARCO rights
You have the right to Access the personal data we hold about you, to Rectify data that is inaccurate, to Cancel data that is no longer necessary, and to Object to its processing for specific purposes (ARCO rights). To exercise any of these rights, write to us at ventas@partalum.com stating your request.
7. Contact
For matters related to your privacy or the exercise of your ARCO rights, write to us at ventas@partalum.com or by phone at +52 81 8397 0030. You can also use the Contact page.
Address of the data controller: Av. Los Girasoles #104-B, Fraccionamiento Los Girasoles 2do Sector, General Escobedo, Nuevo León, México, C.P. 66053. The comprehensive privacy notice under the LFPDPPP will be confirmed with the company.